New Delhi2 hours ago
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According to sources, the flight was delayed three times. Passengers were asked to board and deboard the plane.
An Istanbul-bound IndiGo airline flight has been stuck at Mumbai airport for 16 hours due to a technical glitch. Due to this, about 100 passengers got stuck at Mumbai’s Chhatrapati Shivaji Maharaj International Airport.
The airline apologized and said arrangements for another aircraft had been made. The flight will take off at 11:00 pm. Flight 6E17 was scheduled to depart for the Turkish city Istanbul at 6:55 am.
According to sources, the flight was delayed three times. Passengers were asked to board and deboard the plane. After this the passengers demanded refund of the fare or arrangements for another plane.
Passengers also took help of social media to put pressure on the airline. Passengers also alleged bad behavior of the staff and not giving correct information.
Flight 6E17 was scheduled to depart for the Turkish city Istanbul at 6:55 am.
Mumbai-Doha Indigo flight canceled after 6 hours delay About 3 months ago, Indigo flight going from Mumbai to Doha was canceled after being delayed by 6 hours. There were about 300 passengers on board the flight. He waited for 6 hours in the flight itself.
They were not allowed to disembark because immigration was over. After the anger of the passengers increased, the crew members allowed them to disembark. Later the flight was canceled due to technical fault.
One passenger claimed, “While we were waiting for the flight, we did not even get water or food.” However, IndiGo said that passengers were immediately given refreshments.
SpiceJet passengers create ruckus at Delhi airport Earlier in September, SpiceJet passengers had created a ruckus at Delhi Airport. SpiceJet flight from Delhi to Darbhanga was canceled just 5 minutes before boarding.
After this, the passengers waiting for boarding in front of gate number 62 at Terminal 3 started creating ruckus. Passengers alleged that the airline has been continuously canceling flights on the Delhi-Darbhanga route for the last few months.
Air India fined ₹1.05 lakh in two cases
1. Medicines were not allowed to be kept in the cabin, even a wheelchair was not provided. About a week ago, a district consumer forum in Madhya Pradesh had imposed a total fine of Rs 1.05 lakh on Air India in two separate cases. Both the cases were related to the same passenger.
The passenger was going from Bhopal to Mumbai and then to Chennai by connecting flight. The passenger was a BP and diabetes patient, but Air India did not allow him to keep medicines in the cabin bag during the journey.
Apart from this, despite repeated requests, even a wheelchair was not made available. After reaching Chennai, he was told that his bag was left in Mumbai. The bag was delivered to the hotel after 5 hours.
The forum blamed Air India’s service and imposed a penalty of Rs 20,000, Rs 25,000 for mental distress and Rs 10,000 as compensation for the case.
2. Flight delay, lack of arrangement The passenger was returning from America to India after his daughter’s admission. His flight got canceled at Delhi airport due to technical reasons. Gave a seat on the 3 pm flight. During this period, Air India neither made arrangements for his food nor provided him diabetes medicines.
In this case, the forum imposed a fine of Rs 25,000 for lack of service, Rs 20,000 for mental distress and Rs 5,000 for expenses incurred in the case.
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